FAQ

1. What is the red button on the Metro for?
The red button under the handle bars on the e-Moto Metro is a battery gauge calibration button. Depress the button when checking the battery capacity for a more accurate reading.

2. Why does the Retro model cost so much less than the other e-Moto scooters?
The e-Moto Retro is a ¾ scale scooter for smaller riders. As such, the Retro uses only half of the batteries that a normal e-Moto scooter uses (4 cells), along with a 1500-watt motor.

3. What do I do when the batteries wear out on my scooter?
The silicon batteries in your e-Moto electric scooter are designed to last well over 500 charges. In the unlikely event that your battery pack requires servicing, each individual cell (there are 8 total) are replaceable, and in-stock at our spares warehouse.

4. What type of driver’s license do I need to operate an e-Moto scooter?
Regulations regarding special licensing for scooters and motorcycles vary widely from state-to-state. Many states regard electric scooters the same as a 49cc gasoline scooter, and require no special endorsement. It is best that you consult your respective states department of licensing for specific information.

5. Why does your scooter only go 28-mph? That seems too slow.
The federal DOT guidelines, and various state laws, require us to electronically limit the top speed of our scooter to 28-mph. This limit allows riders to use the scooter on city streets without any special license or endorsement; similar to the rules in place for sub-50cc gas scooters. Competitors scooters that advertise speeds exceeding 28-mph will require riders to have a special license or endorsement to ride legally.

6. Are Lithium Ion batteries available on e-Moto scooters?
Currently the Lithium Ion batteries are in their final stage of development. We hope to have Lithium Ion power scooters available by Fall.

7. What advantages do Lithium Ion batteries have over the standard Silicon batteries?
Lithium Ion (Li) batteries are the technology behind your laptop computer or cell phone battery. They offer excellent power and duration in a very small lightweight package. In the e-Moto scooter installation, the Li battery systems will nearly double the range of the scooter, while granting a 20-pound weight savings.

8. What colors are available on the e-Moto scooters?
e-Moto scooters are available in a variety of colors, dependant on your choice of model. Please refer to the specific web page for your favorite scooter for the available finishes.

9. Does that battery drain quicker when I push the power-boost button?
Yes. The power-boost button is designed to provide a temporary increase in acceleration for surmounting a hill or accelerating from a dead stop. Once cruising speed has been established, there is less need for the acceleration, and the normal controller program then calibrates for power savings.

10. Where are your scooters made?
All e-Moto scooters are built by an ISO-9000 certified facility in China.